The next pay date is
31 December 2024
Your pension is paid monthly in arrears on the last banking day of the month.
Create an account or log in to MyPension Online to access a summary of your pension account. You can update your address, bank, nominations, view your payslip figures and P60 figures, and download a copy of your payslip.
Payslips
We post a payslip to you when you take your pension. Afterwards we post a payslip to you if:
- you change your bank account
- your net pay differs by £5 or more.
We do not post payslips every month because the net payment of your pension rarely changes. However, you can download a copy of your payslip on MyPension Online.
You usually receive a payslip once or twice a year, in April and May. This is when your net pay may differs by £5 or more. The pension increase is paid in April. Find out about pension increase Tax codes usually change at this time of year. Find out about tax and your pension
Please let us know if you change your home address or email address. You can do this yourself through MyPension Online. Create an account or log in to MyPension Online Alternatively, please complete the online change of home address and email form
If you have a query about your pension in payment, please contact us
Payment dates
Your pension is paid into your bank or building society account on the last banking day of each month:
- 31 December 2024
- 31 January 2025
- 28 February 2025
- 31 March 2025
- 30 April 2025
- 30 May 2025
- 30 June 2025.
Changing your bank or building society details
You can notify us of a change to your bank or building society details through MyPension Online. Create an account or log in to MyPension Online
Alternatively, you can complete a form and send it to us. We cannot take changes over the phone. We must verify your signature on the form to authorise the change. Download and complete the change of bank or building society details form (PDF, 251.6 KB)
Save the completed form to your device. You must print and post the form, or email a scanned copy or photo to pensions.payroll@hrconnect.org.uk
The account for payment must be either:
- an individual account in your name, or
- a joint account on which you are named.
We must receive changes by the 10th of the month for the change to happen for that pay period. Otherwise the change happens from the month following receipt.
Find out useful points about bank details
P60 information
A P60 form shows your taxable pay and tax for the financial year. It is combined with your April payslip. We post it to you at the end of April each year. Find out more about P60s
If you have a query about your P60, please contact us
P45 information
When you leave employment you are given a P45. Find out what happens to your P45
Living abroad
If you move abroad, you can have your pension paid into a bank account in that country. Find out about payment to an overseas account
Brexit and pension payments
We continue to pay your pension. If you live abroad and have your pension paid into a UK bank account, Brexit may impact this. You should check with your bank.
You may need to change to a different UK bank or payment to an overseas account. Find out what to do if you have been told your UK bank account is closing
Payments to overseas accounts should be unaffected.
Proof of pension
If you need proof of your pension in payment, please contact us
Exchanging small pension for a one-off lump sum
If you have a small pension, you may be able to exchange it for a one-off lump sum payment. You must meet certain requirements. Find out the requirements and how to apply to take a small pension as a cash lump sum
Report the death of a pensioner member
If you need to report the death of a member who is in receipt of a pension, please complete the notification of a deceased member form