Video Guide
A short video is available showing how to access your Annual Benefit Statement and navigate the site. Watch a video about your Annual Benefit Statement
Finding your Annual Benefit Statement
After logging in, you will see the Annual Benefit Statement screen on your dashboard. You will also have a letter available to download with more information and notes explaining the figures shown. Please read the letter first, as it contains important details not included on the screen.
You can find your letter and notes in the “Documents and Uploads” section of MyPension Online, also on your dashboard. Select “Files sent to me” to see a list of available documents for download.
Downloading your Annual Benefit Statement
In the “Documents and Uploads” section, each letter has a button next to it for downloading a copy. On the Annual Benefit Statement screen, the download button is at the bottom of each page.
If you have more than one record (Multiple Employments)
You will get an Annual Benefit Statement for each job where you pay pension contributions. You will receive one letter for each statement in the “Documents and Uploads” section. On the Annual Benefit Statement screen, use the drop-down menu in the top-left corner to select between your different jobs.
Checking your other details
You will find details of your nominated beneficiaries in the "Manage beneficiaries" screen on your dashboard.
Your personal details such as contact information are shown in the "Details and settings" screen, also on the dashboard. You will also find your employment and service details under "Employment Details" in this section. Please note that the Membership Details screen is still being updated, so you will need to use the older menu in the top-right of your screen to swap between employments for this section.
Missing Statements
To receive an Annual Benefit Statement, you must have paid pension contributions for that job between 1 April 2023 and 31 March 2024. If you started your job after this date, you will get a statement next year.
Sometimes, we cannot show your pension details on MyPension Online. If you have left a job and we are still updating your record, we may not show any details until we confirm your figures are correct. If you have chosen to combine your separate pension records, we may not show your combined service until this work is done. Once your record is updated, details of any pensions you are entitled to will appear on MyPension Online.