The Pension Administration Team is attending half day training on Thursday 21 November 2024. The helpline is unavailable from 12pm on that day. We are sorry for any inconvenience and thank you for your patience.
If you have not found what you are looking for on our website, there are several ways to contact us.
Please use MyPension Online to access a summary of your pension account(s) in the LGPS in Kent. You can make certain changes yourself. Create an account or log in to MyPension Online
Current and deferred members
Online enquiry
Complete the online enquiry and document upload form
Call
We are always happy to help but our lines are very busy. You may prefer to use the online enquiry and document upload form
If you need to tell us a change of address, please use the online change of home address and email form Alternatively, you can change your address yourself on MyPension Online. Create an account or log in to MyPension Online
03000 41 34 88
Monday to Friday 9am to 3pm
To call from abroad dial +44 3000 41 34 88
Calls cost the same as 01 and 02 numbers and are included in free call packages.
Write to
Please do not send hard copy documents. Use the online enquiry and document upload form to send documents electronically If you cannot do this, please let us know by using the form. We will contact you to make alternative arrangements.
One to one appointments
One to one appointments with a member of the Kent Pension Fund team are available Monday to Friday via Teams on request, during the times above.
Pensioner members
If you have an enquiry about your pension payment amount, please contact the Pension Payroll Team For other enquiries, please use the contact details above.
Employers
If you are an employer that administers the LGPS, please contact your Communication and Support Officer